Checking and control procedure
The customer must follow these instructions carefully to make possible the handling of product’s anomalies.
- CHECK PACKAGES NUMBER
Report on receipt any missing packages.
- CHECK PACKAGES STATE
Always sign the receipt to the courier "Received damaged / wet packages - content unchecked". If the damage to the goods inside the packaging is evident, it is advisable to refuse delivery.
- ACCEPT GOODS
If the packaging has anomalies, it is essential to note them on all receipts.
- PHOTOGRAPH PACKAGES
In case of anomalies found on the packaging, always photograph it outside before opening.
- CAUTION IN OPENING
Avoid damage to items using cutters or other (damage not covered by warranty).
- CHECK ANY ARTICLE
Before starting assembly, in case of anomalies, photograph the product in its original packaging.
- KEEP ORIGINAL PACKAGES
Until the installation and verification of each part, keep the original packaging for any replacement or return of the goods.
- MOUNTING AND ASSISTANCE
For any information or clarification please contact us by phone.